Skip to content
Replystate

Bookings, room changes and guest requests, in any language.

Connected to your booking system. Adds nights, arranges late checkout, answers questions about the rooms and lets housekeeping know.

Book a callTry the demo

WHAT A CALL SOUNDS LIKE

CALLERCan I add a night to my booking and get a late checkout?
AGENTOf course. Your room is free Thursday night, that's 189 including breakfast. Late checkout is complimentary.
CALLERPerfect, add it.
AGENTAdded. Your updated confirmation is on its way, and housekeeping knows about your 2pm checkout.

While talking, it also checked availability and the rate, updated the booking and let housekeeping know.

Every guest call answered, even when the desk is busy.

Here's what Replystate takes care of for you.

  1. Reservations

    Checks availability and rates, and books rooms directly, no booking fees.

  2. Booking changes

    Adds nights, changes dates and arranges late checkout.

  3. Guest requests

    Passes requests to housekeeping or the front desk with all the details.

  4. 23 languages

    Talks to guests in the language they call in, and switches mid-call if they do.

Set up for you

Your prices, your hours, your way of doing things.

We learn how you work on a short call, then set everything up ourselves. Want something changed later? Send us a message and it's done.

YOUR RULES, FOR EXAMPLE

  • Late checkout is free for returning guests.
  • Group bookings of 5+ rooms go to the manager.
  • Tell housekeeping about any early check-in.

+ however you like things done

WORKS WITH

  • Cloudbeds
  • Mews
  • Little Hotelier
  • TravelClick
  • + whatever you use
  • Set up by our team in a couple of weeks
  • Answers 24/7, or only the hours you choose
  • Anything tricky gets passed straight to you

Also answering for

Not your business? See the others.

All industries

Try it free · two weeks

Built for hotels and B&Bs. Hear it for yourself.

Tell us about your business. Within two weeks you can talk to your own assistant and hear it for yourself, before you sign anything.

Book a callTry the demo