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Replystate

Rooms, spa, dining and activities, booked on one call.

Connected to your booking system, spa and restaurant. Books stays, adds treatments, tables and excursions, answers what's included and calls guests before they arrive.

WHAT A CALL SOUNDS LIKE

CALLERWe'd like four nights in August, two adults and a child.
AGENTWe have a garden suite from the 12th to the 16th, 1,140 for the stay with breakfast. Kids' club is included. Shall I book it?
CALLERYes, and can we get a couples massage on the first evening?
AGENTBooked for 6pm on the 12th. Your confirmation and the spa details are on their way by email.

While talking, it also checked the suites and the spa diary, booked both and sent one confirmation.

Every guest call answered, even at the height of the season.

Here's what Replystate takes care of for you.

  1. Stays & changes

    Checks availability and rates, books direct and changes dates, rooms and guests.

  2. Spa, dining & activities

    Adds treatments, tables, excursions and transfers to the stay, all on one call.

  3. Pre-arrival calls

    Calls guests before they arrive to confirm arrival times, transfers and requests.

  4. 23 languages

    Talks to guests in the language they call in, wherever they are calling from.

Set up for you

Your prices, your hours, your way of doing things.

We learn how you work on a short call, then set everything up ourselves. Want something changed later? Send us a message and it's done.

YOUR RULES, FOR EXAMPLE

  • Weddings and groups of 8+ rooms go to the events team.
  • Offer the spa package to anyone staying 3 nights or more.
  • Airport transfers need 48 hours' notice.

+ however you like things done

WORKS WITH

  • Mews
  • Cloudbeds
  • SevenRooms
  • FareHarbor
  • + whatever you use
  • Set up by our team in a couple of weeks
  • Answers 24/7, or only the hours you choose
  • Anything tricky gets passed straight to you

Try it free · two weeks

Built for resorts. Hear it for yourself.

Tell us about your business. Within two weeks you can talk to your own assistant and hear it for yourself, before you sign anything.