Rooms, spa, dining and activities, booked on one call.
Connected to your booking system, spa and restaurant. Books stays, adds treatments, tables and excursions, answers what's included and calls guests before they arrive.
WHAT A CALL SOUNDS LIKE
While talking, it also checked the suites and the spa diary, booked both and sent one confirmation.
Every guest call answered, even at the height of the season.
Here's what Replystate takes care of for you.
Stays & changes
Checks availability and rates, books direct and changes dates, rooms and guests.
Spa, dining & activities
Adds treatments, tables, excursions and transfers to the stay, all on one call.
Pre-arrival calls
Calls guests before they arrive to confirm arrival times, transfers and requests.
23 languages
Talks to guests in the language they call in, wherever they are calling from.
Set up for you
Your prices, your hours, your way of doing things.
We learn how you work on a short call, then set everything up ourselves. Want something changed later? Send us a message and it's done.
YOUR RULES, FOR EXAMPLE
- Weddings and groups of 8+ rooms go to the events team.
- Offer the spa package to anyone staying 3 nights or more.
- Airport transfers need 48 hours' notice.
+ however you like things done
WORKS WITH
Mews
Cloudbeds
SevenRooms
FareHarbor- + whatever you use
- Set up by our team in a couple of weeks
- Answers 24/7, or only the hours you choose
- Anything tricky gets passed straight to you
Also answering for
Not your business? See the others.
- Home servicesUrgent call-outs, Quotes from your price list
- Clinics & physiosNew patient bookings, Rescheduling & cancellations
- Salons & spasBookings by service, Favourite stylist requests
- Restaurants & cafésTable bookings, Hours, menu & parking
- Hotels & B&BsReservations, Booking changes
- Tours, lessons & schoolsLesson & tour bookings, Gift vouchers
- Auto repairService bookings, Standard-job quotes
- Law firmsNew client enquiries, Intake questions
- Real estateListing questions, Viewing bookings
- Any front deskPutting calls through, Proper messages
Try it free · two weeks
Built for resorts. Hear it for yourself.
Tell us about your business. Within two weeks you can talk to your own assistant and hear it for yourself, before you sign anything.